Privacy Policy &
Data Governance
At Bengal Market Research, the integrity of information is our primary asset. This policy outlines how we protect the personal data of our partners, clients, and research participants across Thailand.
How we interact with your information
Our primary objective at Bengal Market Research is to provide clarity through high-quality market research. To do this, we collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.
Direct Identifiers
Name, email address, phone number, and professional affiliations provided during consultation requests or newsletter signups.
Professional Context
Job titles, industry sectors, and specific business challenges discussed during market entry or data analytics scoping sessions.
We also automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and language preferences.
The purpose of processing
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01
Service Delivery
To facilitate the delivery of commissioned market research reports and data analytics dashboards specific to the Thai market.
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02
Analytical Refinement
To monitor usage patterns on our digital hub, allowing us to optimize the delivery of insights and industry trends.
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03
Communication
To respond to inquiries and offer support related to our consulting services or specialized data collection projects.
Rights under Thailand PDPA
The Personal Data Protection Act (PDPA) grants you specific controls over your personal information.
Access
Request a copy of the personal data we hold about your interactions with our research hub.
Rectification
Correct any inaccurate or incomplete records we maintain regarding your business profiling.
Erasure
Request the deletion of your data when it is no longer necessary for the original collection purpose.
Objection
Object to the processing of your data for direct marketing or specific research activities.
Portability
Receive your data in a structured, commonly used, and machine-readable format.
Withdrawal
Withdraw your consent at any time where we rely on consent to process your data.
Security and Internal Governance
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Questions for the Data Protection Officer
If you have questions or comments about this policy, or if you would like to exercise your rights under the PDPA, please contact our administrative office in Bangkok. We are committed to responding to all data-related inquiries within 30 days.
Bengal Market Research (Headquarters)
Bangkok 26, Thailand
Phone: +66 2 2000 0026
Mon-Fri: 9:00-18:00